Many thanks for dealing with my claim so efficiently. The new cooker is working well and I am again able to provide my diabetic husband with the healthy meals he needs.
From the moment your company was appointed things could not have gone more smoothly. All of the various tradesmen you instructed arrived at the arranged times and were most professional,. Even the men who picked up the damaged equipment and the packaging arrived bang on time.
I cannot thank you enough for making what could have been a difficult time so stress free. My husband and I were both directors of Lloyd’s brokers before we retired and have dealt with all aspects of claim handling so can really appreciate your work.
It was a pleasure to deal with someone who is so good at his job. You are a credit to your profession and showed the very best aspects of the insurance industry. Please feel free to share this letter with LV and others. I have already spoken to LV by phone but in these strange times, with people working from home, one cannot be sure the message was passed on.
With kindest regards and all good wishes for the future.