Dear Liverpool Victoria
I am writing with reference to our Home Buildings and Contents claim made for water loss on 20 08 20.
I am simply writing to express the appreciation of myself and my wife Lesley the joint policy holder.
We are both very grateful to the assistance given by Martin Shore of Quadra Claims and Martin Luck of DJRavcon. Both Martins and their respective companies were very proficient in dealing with our claim and all the aspects or repair and restoration work that followed.
The craftsman who carried out the various repairs were very accommodating and worked well with us to ensure the appropriate standard of repairs. But this could not have been achieved without the patience and co-ordination of both Martins who helped us get everything moving along. And with the pandemic and all the barriers this throws in the way of progress, we are very pleased with the final outcome.
So we note that the claim is now closed. And will be remembered by us as a very well conducted process by the two companies. Please extend our thanks to both Martins.
We will be renewing our policy on renewal especially because of the very helpful resolution of our claim.